Vision-Ease Lens announced its customers may now access and order stock lenses (finished and semi-finished) via two new online portals. The Vision-Ease Lens ordering portal and VisionWeb portal provide customers convenient stock lens ordering alternatives to phone and fax orders.
“Excellent customer service is a key part of our business, and something that we strive to achieve in each interaction with our customers,” said Barry Resnik, director of marketing, Vision-Ease Lens. “The two new stock ordering systems give our customers the power to control inventory at the click of a button, simplifying the ordering process.”
Furthering VEL’s commitment to sustainability, the VEL ordering portal is a paperless, convenient and easy way for customers to order. The portal includes a “How to Get Started” link to guide customers through the quick, one-time registration process, and with a convenient barcode lookup tool, they can order in minutes.
Traditionally used by eye care providers to order spectacle lenses, contact lenses and frames from suppliers, the VisionWeb portal now allows these customers to order VEL stock lenses from this central ordering site. Customers who have a VisionWeb account may simply add Vision-Ease Lens as a “new supplier” on the VisionWeb portal.
Access to the new ordering portals can be found at www.vision-ease.com in the professionals section. Customers looking for more information may contact their Vision-Ease Lens Sales Representative, Vision-Ease Lens Customer Service at 1-800-328-3449, or the Vision Web team at 1-800-874-6601.