Practice Management In Today’s Competitive Marketplace By Dr. Jeff Lewis
Growing your practice in today’s competitive marketplace is no easy task. Traditional means of getting the word out to your patients—ads in the Yellow Pages, newspapers, and on the radio—are effective, but also costly. How can you expand your practice without also paying more? Does optical practice management need to cost a lot?
Fortunately, it doesn’t. You can harness the power of the Internet to do all of the things that traditional advertising did for you, and at a fraction of the cost. Your current patient list is like a pot of gold waiting to be discovered. By revising your optical practice management to be in step with current best practices, you’ll be well on your way to outperforming the competition.
Here are some ways you can market to your current patient list:
- Write a periodic newsletter and send it to patients via e-mail.
- Build a better website. Include special offers to visitors, and offer them the opportunity to sign up for your e-newsletter.
- Ask visitors to return. It’s amazing what a simple, “Thank you, come again!” will do for your optical practice management. Courtesy counts.
- Ask for a referral. In other words, if you can tell a patient is happy with the service you’ve provided, see if they can’t recommend some of their friends, relatives, or co-workers to visit you. Make things easier by handing them a few extra business cards for good measure.
A quick note on the e-newsletter—make sure you get permission from the people to whom you intend to send it. Federal spam legislation now requires that people give you permission before you send an e-mail to them. By creating an “opt-in” for these patients, you’re following the guidelines and showing your courtesy at the same time.
Want to market to your current patient base effectively? Following the eye care practice management suggestions listed above will get you on the right path.
For more information please visit Jeff online at www.eyecaremarketinginfo.com